Restaurant.com Scam Update
If you saw my previous post The El Rincon Cubano/Restaurant.com Scam
I have an update. After tweeting and emailing both companies involved. Restaurant.com replied nearly immediately (and on a weekend) to confirm my information and offer help.
Then on Monday, I got a response from restaurant.com’s customer service (which I’d also emailed), and they asked for my account info to credit me for a gift certificate with a different restaurant. Awesome. They really hustled and stepped up.
Sadly though, El Rincon Cubano has not replied to my email.
So on the one side – this has been resolved by the service provider. Which is great.
But – the restaurant has taken no responsibility, and furthermore – and this annoys me – they are in fact still listed and offering gift certificates on Restaurant.com – El Rincon Cubano
So be careful with these types of services.http://www.samproof.tv/2011/05/19/restaurantcom-scam-update/https://i2.wp.com/www.samproof.tv/wp-content/uploads/2011/05/rincon-dish.png?fit=500%2C366https://i2.wp.com/www.samproof.tv/wp-content/uploads/2011/05/rincon-dish.png?fit=150%2C150Articles/ReviewEl Rincon Cubano,restaurant.com,reviews,services